We’re From the Government. We’re Here To Help You

Here’s a head-shaking moment courtesy of government bureaucracy.
I’m waiting for a call back from the Public Trustee’s office. I like to think I won’t be waiting long to clear up this matter, but the government’s pace can be glacial.

A few years ago my Uncle Reynold died in government care. He’d been a ward of the Province for most, if not all, of his adult life.
Consequently his government cheques such as AISH (Assured Income for the Severely Handicapped) were banked.

A few month ago my dad was advised that everything was sorted out as to who gets how much and that cheques were to be sent out.
Shortly after finding this out my dad passed away. Logically, the simplest and easiest thing to do is make dad’s cheque out to his estate.

But this is the government and logic is a stranger in a strange land.

I asked the Public Trustee’s office back in January what they needed from me in order to get Uncle Reynolds’ money released.
The fellow I spoke with said I needed to send him a copy of the probate.
But probate wasn’t necessary in my dad’s case.

The fellow didn’t have a response for that so he said he’d get back to me.
Yesterday I received a letter from the Public Trustee’s office advising me that I needed to send along a copy of the Grant of Probate.

I’m sure this fellow is just following the rules.
He’s probably forgotten that I said there was no probate.

I’m sure this can be handled simply and efficiently, but for now I’m just going to shake my head.